a set of principles which emphasizes an organization’s actions towards creating value for the customer through continuous improvement
a financial project
M. L. George
T. Ohno
1.Value 2.Value Stream 3.Flow 4.Push 5.Perfection
1.Value 2.Value Stream 3.Flow 4.Pull 5.Precision
Employees
Customers
Non-Value-Adding activities
Non-Value-Adding, but necessary activities